At ALBION Assurances, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy notice explains how we collect, use, protect, and share your information in accordance with:

The Federal Act on Data Protection (FADP; SR 235.1) – Switzerland
The General Data Protection Regulation (EU GDPR)– European Union The UK General Data Protection Regulation (UK GDPR) – United Kingdom

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1. Information We Collect

When you fill out our contact form, we collect the following personal information:

• Name
• Telephone
• Email

This information is used solely to respond to your enquiries and provide our services. We do not sell or share your data for commercial purposes.

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2. Data Security

We implement strict technical and organisational security measures to protect your personal data from loss, misuse, or unauthorised access. These include:

Data encryption
Restricted access to authorised personnel only
Secure (VPN-encrypted) connections when data is accessed remotely.

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3. Use of Cookies

We use Google Analytics to collect anonymous statistical data about how users interact with our

website. This helps us improve your experience. No personally identifiable information is collected through these cookies.

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4. International Data Transfers

In limited cases, your personal data may be accessed from outside Switzerland, the EU, or the UK (for example, during temporary remote work). When this occurs, we apply additional safeguards including:

Encrypted, secured VPN connections
No local data storage
Prior approval by our Data Protection Officer (DPO)
Use of recognised safeguards such as Standard Contractual Clauses where applicable

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5. Data Sharing

We do not share your personal data with third parties unless required by law or necessary to deliver our services. In such cases, the third parties are bound by contractual obligations to protect your data in compliance with applicable privacy laws.

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6. Your Rights

Under the FADP, EU GDPR, and UK GDPR, you have the right to: Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data

Withdraw your consent
Object to certain types of processing
File a complaint with a supervisory authority

To exercise these rights, please contact us at:

valentine.leu@lloyds-albion.ch

Mon – Fri: 9:00 – 12:00 / 14:00 – 17:00 (GMT+1) Sat – Sun: Closed